Customer Service Representative

  • Trowbridge
  • Danone

Short Intro and About the Job Danoners are steering us to a more sustainable future, helping to make the world healthier. As a certified B-Corp, we have our Danone Impact Journey to 2025. This will only be possible with each and every one of our leaders. Role Purpose: To support Healthcare Professionals, Consumers, Patients and Carers by responding to inquiries and complaints concerning Nutricia products and services. You will provide exceptional support by telephone, email and letter in line with agreed KPIs. You will also report on and share customer feedback trends with the business and support commercial activity, working with the medical and marketing teams. Do you want to be one of them?