.. MNERS Team for a temporary fixed term (0.8FTE Mon-Thurs) qualified English Teacher to join us. Our dedicated Medical Needs Education & Reintegration Service ( .. term (0.8FTE Mon-Thurs) qualified English Teacher to join us. Our dedicated Medical Needs Education & Reintegration Service (MNERS) specialises in supporti... .. read more
Part time Customer Support Advisor (24 hours per week)
Up to £21,870 per annum (depending on experience) + benefits
Trowbridge, Wiltshire
Permanent
Do you possess outstanding customer service skills? Are you seeking a part time role in the Trowbridge area? Well if so, then this could be the position for you!
My client is currently seeking an experienced part time Customer Support Advisor to join their busy and well-established team in Trowbridge. Working in the Customer Support Team, you will be delivering an excellent service to customers, ensuring a high standardis achieved at all times.
Job specifications:
- Be the first point of contact for customers
- Respond to internal and external enquiries
- Escalate calls if required
- Send out correspondence
- Process incoming and outgoing post
- Update and maintain the in-house CRM
- General administration
Person specifications:
- Previous customer service / administration experience
- Sound knowledge of Microsoft Office
- Confident liaising with people at all levels
- Organised and methodical approach
- Excellent communication skills
- Flexible approach
Hours of work will be Monday - Wednesday (24 hours per week) and hybrid working will be available.
**Due to the location of the client, having your own transport would be beneficial
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