Customer Service Receptionist/administrator

  • Heathrow
  • Ags Mercedes Benz

Customer Service Receptionist/Administrator : Examples of Duties & Responsibilities (this list is not exhaustive)

  • Meeting and greeting customers into the service reception
  • Handling customer queries efficiently
  • Arranging service/repair bookings by phone and face to face
  • Advising customers on costs and duration of repairs
  • Gaining authority for works that may need to be carried out
  • Liaising with customers during progression of work
  • Ensuring deadlines and targets are met whilst maintaining a high quality of service
  • Assisting other members of staff in the service team
  • Entering customer and vehicle information onto in-house database
  • Producing job cards, invoices and monthly reports for customers
  • Arranging collections and recoveries and all other associated adhoc duties
  • Maintaining general administration duties

Assisting with building new business and maintain customer care

Job Type : Contract

Salary : £24,000.00-£26,000.00 per year

Hours - 08.00-18.00 (Monday to Friday)

Salary : £24,000.00-£26,000.00 per year

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location: In person

Application deadline: 17/06/2023 Reference ID: Customer Service Receptionist/Administrator: Expected start date: 03/07/2023

Apply now

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