Services Business Development Manager

Heres a bit about us...

Established in 1982, Bytes has grown rapidly and now employs over 450 people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME’s, corporates and public sector organisations to moderniseand digitally transform their IT infrastructures.

We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standingemployees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

• Operating from modern, hybrid working environments with offices in Leatherhead, Reading or Manchester
• Over 550 staff (plans to double in size over the next 5 years)
• Winners of an array of industry awards
• Sunday Times Top 100 Best Places to Work
• Excellent training and career prospects offered
• Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
• Supporters of 85+ charities with strong commitment to diversity and sustainability

We grow great people to deliver amazing things - with an emphasis on Personal Growth, Opportunity and Impact.

As Services Business Development Manager you will be:

• Attending customer meetings to position Bytes services proposition, acting as a Subject Matter Expert and progressing opportunities to closure
• Building relationships with internal Sales Managers and Account Managers
• Ensuring Account Managers are fully cognisant of the proposition and have the ability to articulate it to customers
• Supporting Account Managers through the sales cycle (from opportunity identification to closure)
• Working consultatively with customers to build appropriate solutions, document proposals and commercialise
• Collaborate with the Services Commercial Director and wider team to enhance the proposition
• Meet and exceed financial targets and KPIs set by the business

ABOUT THE ROLE :

• Key Responsibilities:_
• Develop and nurture relationships across Bytes Account Teams on service sales to ensure a good understanding is maintained across the business - primary focus areas being SAM, Cloud Support & Cloud optimisation
• Work strategically with Bytes Sales Managers to proactively engage with Account Teams in activities designed to identify opportunities and drive sales
• Build a pipeline of services revenue and related technology sales
• Track and report on services pipeline within CRM
• Build and document proposals for customers
• Attend customer Quarterly Business Reviews
• Work collaboratively within team to build "thought leadership" content to enhance Bytes standing in the market
• Individual Responsibilities:_
• Sales:Attend and present at customer meetings (physical and virtual), position Bytes services, build proposals and drive opportunities to closure. Meet and exceed financial targets and other KPIs
• Sales: Build a track services pipeline within CRM
• Relationships:Develop relationships with Account Managers and Sales Manager in order to promote Bytes Services proposition and value
• Content:Build proposal and though leadership material
• Customer Management & Development: Proactive engage with customers to ensure high level of customer satisfaction and to ensure new opportunities are surfaced

ABOUT YOU:

• Educated to A-Level with an A-C Grade in Maths & English - Essential
• Greater than 5 years demonstrable experience in sales - ideally within services - Essential
• Knowledge of Software Asset Management and Cloud computing - Essential