Key Account Manager

We're looking for a Key Account Manager to retain top customers and nurture those key relationships over time. You'll become a strategic partner and advisor to the customer, understanding their needs and establishing opportunities to enhance their experience with Utility Bidder.   What you'll be getting up to   Provide a high quality Account Management service for our most valuable customers with the aim of building long term relationships that increase retention and unlock opportunities. As a dedicated resource for key accounts, you'll be committed to helping them solve their problems, realise their business goals, and achieve success. You'll work closely to the customer to understand their specific needs to improve customer retention. You'll understand the customer journey and make recommendations to drive a consistent customer experience. Establish regular touchpoints with customers to help build trust and rapport. Working closely with the sales team to help maximise sales targets. Research our competitors within the marketplace to understand how we can develop our customer proposition. Liaise with the marketing team to develop and deliver effective marketing initiatives that support he customer journey. You'll help to provide data, reporting and trends that help the business to understand customer needs. Work closely with stakeholders to ensure a smooth handover to customers. Work effectively with all other departments to support in the delivery of company objectives and projects.     Who are we We're Utility Bidder. Since our launch in 2009, we've helped more than 75,000 UK businesses switch energy suppliers and save over 45% on their energy bills. Our mission is to become the number 1 energy broker within the UK.   Why join Team UB?  We offer excellent fast track progression in a fun working environment, by joining us, you'll receive competitive benefits, a great commission scheme and incentives to encourage you to work hard and play harder. Check out our 4.3* Glassdoor reviews to hear what our team thinks about working here!    We're an award-winning business:  with a fantastic reputation behind us and an exciting future ahead. We have huge ambitions and we're growing fast:  There really is no better place to make a big im-pact and unlock your potential than with us here at UB. Unrivalled earning potential:  We are all about rewarding hard work. At UB, you can earn uncapped commission (we're talking '000's not '00's!), so what you take home is ultimately down to you. Fast-track progression:  your pace of promotion is limited only by your ambition and results. You'll be surrounded by a talented, supportive team who will push you every day to reach your potential. Bespoke career development:  our talent programmes have been designed to provide on the desk coaching and observations by a dedicated performance coach, who will devise a personal development plan, constructed to support your long-term goals and career. How we work:  At UB, you're treated like an adult to operate in what style works for you, we don't micromanage, here you have the opportunity to 'own your own business' in an entrepreneurial environment.  Our working hours:  We work office hours with no evenings or weekends, and we offer plenty of flexibility to help you find the balance that works for you. Fun + collaborative culture:  Life at UB is fun, fast, collaborative, and supportive. We go the extra mile to ensure our people are happy, motivated, and fulfilling their potential. Plenty of perks:  There are many incentives to reward you for your results along the way, outside of purely a financial bonus: early finishes, all expenses paid trip abroad, summer and winter parties, team building events and many more.    What's on offer Industry-leading package: Base salary £40,000per annum No cold calling - you'll be given a portfolio of existing customers and warm leads. Fast track progression opportunities in a fun working environment. Ongoing training and development including extensive 1:1 coaching and group sessions. 33 days holiday (inc bank holidays) - with the opportunity to buy & sell holidays! Work-life balance: No weekends or late finishes. We're also happy to consider flexible request Company getaways and retreats abroad (Ibiza 2023) and Summer and Winter parties Employee Assistance Programme - with 24/7 access to a Remote GP Cycle to Work Scheme & Tech Scheme Pension Scheme, life assurance cover Daily Incentives and Bonuses Free parking!   If you're ready to take your sales career to the next level, apply today and become part of #TeamUB!   Your application will be processed on Occupop our applicant tracking system   The controller of your data is Utility Bidder Ltd with its registered office in Corby, UK. The data is collected for the purposes of recruitment for the position given in the advertisement. All data provided in this application is processed using a third party supplier 'Occupop' with data stored on their systems.   Providing personal information is voluntary but we will be unable to process your application. Detailed information on the processing of personal data by Utility Bidder Ltd can be found in our  Privacy Policy .