Food and Beverage Supervisor

Mercure Paignton, Esplanade Road, Paignton, Devon, TQ4 6BQSHARE:JOIN OUR FAMILYWe may be brand new, but our hotels the ibis Styles Paignton and The Mercure Paignton are already building a reputation for their exceptional service, stunning seaside locations, and commitment to creating memorable experiences for our guests, and as such to maintain our high standards, we're seeking passionate and dedicated professional to join our team as a Food and Beverage Supervisor in the Mercure Paignton.At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the industry and always on the lookout for new talent to join us on our journey... At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service.A DAY IN THE LIFE OF A FOOD AND BEVERAGE SUPERVISOR AT MERCURE AND IBIS STYLES PAIGNTONYour role will involve supervising a shift and all it entails. This may be breakfast, Lunch, dinner or running our 2 bars in either of our restaurants across the two hotels.Reporting to the Food and Beverage Manager, you can expect your working day to include the following. Join our team as a Food & Beverage Supervisor at our hotel restaurant and take charge of ensuring exceptional service standards are consistently upheld. Your responsibilities will include overseeing and managing shifts, leading servers, and host/hostesses to maintain excellence throughout operations.You'll be responsible for assigning duties, delivering comprehensive training, and providing ongoing guidance to foster seamless coordination among team members. Upholding professional conduct is paramount, and you'll ensure all guest interactions align with our company's standards of excellence.Handling guest queries and complaints with professionalism and efficiency is a crucial aspect of this role. Additionally, you'll play a pivotal role in maximizing sales by skillfully upselling our offerings at every opportunity.Your commitment to developing the skills of our team members will be valued, as you'll be actively involved in training and coaching initiatives. Moreover, you'll oversee stock ordering processes to optimize availability and ensure efficient management of resources.If you're passionate about delivering outstanding hospitality experiences and thrive in a dynamic team environment, we invite you to apply for this rewarding position. WHAT WE NEED FROM YOUWe hire mostly on personality & potential but here are a few of our requirements...To succeed in the role of Food and Beverage Supervisor, you will need the following qualities and skills: Great communication skillsTraining & coaching skillsAttention to detailPrevious Food and Beverage Supervisory experienceWHAT WE OFFERYou will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & familyExtra days holiday for your birthdayFlexible working arrangementsPensionFree meals on duty saving you over £1000 per yearTraining and Career progression opportunitiesRecommend a Friend SchemeEmployee of the Month/ YearGratuities and Service charges paidDiscounts in supermarkets and days out£12.37 PHTo learn more about our full benefits package,  to watch our employee benefits video.EQUAL OPPORTUNITIESRBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .#LifeatRBH    Mercure PaigntonEsplanade Road, Paignton, Devon, TQ4 6BQJob RefRBH13991BranchMercure PaigntonLocationPaigntonSalary/Benefits£12.37 PH, Benefits include money off supermarkets, Discounted hotel stays.Contract typePermanentHoursFull TimeShift patternvarious as per business needs, will include early mornings, evenings and weekendsHours per week40Date posted18/05/2024Closing date20/06/2024