Medical Evidence Processor

Job description

About us

Medi2Data

This is a great opportunity for a passionate, hardworking and customer focused individual to join our growing business that has an exciting and bright future ahead.

What you’ll be doing

You will work for a new and exciting technology company bringing innovation to healthcare including the NHS primary care sector.

Job Overview

The Medical Evidence Processor will be responsible for managing all tasks that support the pre and post-return of medical evidence.

Responsibilities and Duties

• Responsible for triaging and actioning daily post
• Processing Invoices
• Uploading returned medical reports onto case management system
• Triaging returned medical evidence prior to upload
• Filing and securely discarding of manual reports received via post, in accordance with the retention guidelines
• Accurately scanning returned medical evidence
• Disposing of confidential materials
• Posting all outgoing medical report requests
• Processing of advanced payments
• Managing fee disputes
• Working to daily, weekly and group targets and SLA’s.

Preferred skills and experience

• Experience of working in the insurance or health care sector is desirable
• Accustomed to working in a call centre environment and making a high number of outbound calls, working in line with daily, weekly and group targets and SLA’s.
• Good telephone manner and communication skills
• Good multitasking skills
• Ability to organise and prioritise your workload to the required standard and within the required timescales
• Ability to work effectively within a team as well as independently
• Ability to work under pressure
• Proactive and able to use initiative
• Good attention to detail and problem solving skills
• Good organisation skills

Person specification

• Motivated, energetic & positive
• Confidentiality and discretion is essential
• Good IT skills
• Proactive ‘can do’ Attitude
• Team player

Duties may change and vary slightly in accordance with business needs

Salary £21,000

Job Terms

FTE

Following a successful probationary period, the role will be made permanent.

Job Types : Full-time, Permanent

Salary : £21,000.00 per year

Benefits :

• Company pension

Schedule:

• Monday to Friday

Reference ID: Case handler