Customer Service Advisor

Location: Uxbridge Schedule: 37 hours weekly, distributed over 5 days within a 7-day span. Service Hours: AM - 9.00PM.Compensation: Annual pay of £22,, along with a performance BONUS.Position Overview: In the capacity of a Welcome Team Advisor, you represent the first impression and commitment of our client to their prospects.The primary goal is to effectively integrate new clients, thereby amplifying revenue via top-tier customer interactions.Duties: * Promote and emphasise the unique selling points of our extensive product lineup.* Forge collaborative ties with colleagues, leadership, internal divisions, and external partners to address client queries. * Forge collaborative ties with colleagues, leadership, and external partners to address client queries.* Enhance the client journey by consistently delivering above-and-beyond service.* Process inquiries through calls, maintain client records, and oversee correspondence.Desired Qualifications: * Able to present different product details, underscoring benefits, and contrasting against rival products.* Demonstrated adaptability in dynamic settings.* Strong communication capabilities, both written and spoken.* Proficient usage of Microsoft Office tools.Ideal Candidate Traits: * Vibrant and charismatic demeanour. * Exemplary telephone manners and articulate communication. * Self-assured attitude with a focus on financial objectives. * Passion for telephonic interactions. * Adaptability to the cyclic nature of sales.* Inclination towards a desk-based role. * Tenacity coupled with a competitive edge.Benefits: * Attractive referral bonuses for employees.* Milestone recognition's for dedicated service.*