Receptionist - Alnwick Ucc - Alnwick Infirmary

  • Alnwick
  • Totallyplc

About us

Totally Urgent Care Division is a leading provider of national urgent care and out of hospital services following the integration of Vocare and Greenbrook.

We have an exciting opportunity for a Receptionist to join our team based at Alnwick UCC located within Alnwick Infirmary on a part-time, permanent basis covering 4.75Hrs per week.

Please note this vacancy is to cover evening, weekends and bank holidays.

Your day to day

As a Receptionist you will work with a team of clinical and operational colleagues, supporting in the safe running of our Urgent Care Centre’s projecting a positive and welcoming environment both in person and over the phone.

You will work in conjunction with GP’s and Nursing staff to ensure appointments, bookings and visits are handled consistently and efficiently.

Qualifications, Experience & Training

  • 5 GCSE’s including English and Maths OR NVQ level 2 or equivalent qualification and/or have significant relevant work experience.
  • Experience working in a fast-paced office environment.
  • Excellent customer service skills
  • Excellent communication skills
  • Patient focused
  • Multi-tasking capabilities
  • Ability to work to deadlines

Rewards & Benefits

  • 25 days annual leave (pro rate for part-time employees)
  • Perkbox (online discount portal),
  • 6% Employer Pension contribution,
  • Share save scheme,
  • Opportunities for career development,
  • Employee assistance program,
  • Virtual GP Services - 24/7 GP Appointments,
  • WeCare Wellbeing
  • Totally plc addresses the challenges of increased demand on healthcare services by delivering high-quality planned, urgent and insourced healthcare across the UK and Ireland._