Events Manager

This is the occasion you have been waiting for! WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. – No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow We are now recruiting for a full time Events Manager at the stunning DoubleTree by Hilton Brighton Metropole. The hotel was refurbished last year and is host to both corporate and leisure clientele. It is well positioned, right on Brighton's seafront, and just a 15 minute walk from Brighton Train Station.  A WORLD OF REWARDS Competitive salary plus a 30% performance based bonusFree and healthy meals when on dutyGrow your Career! Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ()Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)Team Member Referral ProgramHigh street discounts: with Perks at WorkHoliday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)Discounted dental and health coverDiscounted Car ParkingUp to 4 weeks temporary accommodation if relocatingat a discounted rateModern and inclusive Team Member’s areas As Events Manager, you will be responsible for the successful event planning and overall execution of all Conference & Events that take place within the hotel. The Events Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business.What will I be doing? Specifically, you would be responsible for performing the following tasks to the highest standards: Maximise all Meeting & Events Sales revenue opportunities through up selling of function itemsEnsure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure rollover businessManage the department’s day-to-day operations and activities, whereas implementation of the selling strategy yields meetings and events spaceEnsure the Meeting & Events Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contractsBuild strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectivelyAccurate administration and control of all Meetings and Events related reservations and blocksTo ensure that all Function Sheets are handed over the Food and Beverage Operations Team every week for the following 7- 10 days outline and that all the information is accurate, confirmed and billing details documented and in line with the credit policyTo meet & greet nominated conference contact or organizer to check on their satisfaction and the set up of the meeting rooms on the day of the eventTo conduct Show rounds for companies & agents in line with the Company policyTo support the Food & Beverage operations and room reservations team with information as requiredTo ensure all information is relayed to the Chef and Operations Team in a timely manner to ensure they can order and roster effectivelyAttend Sales events, as requiredTo support in other properties within the Cluster as required, according to the business needs Additional Sales Involvement: Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targetsContribute to the selling strategy of the hotel, and manage the departments’ adherence to achieving that strategyTo raise invoices for Events in line with quotations and forward them to the accounts departments on a daily basis with relevant back up documentation to expedite paymentUnderstand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market What are we looking for? To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Able to develop positive working relationships at all levelsTo create a positive imageGood personal presentationGood understanding of C&E businessCompany/competitor awarenessPrevious experience working in an Event Planning EnvironmentGood administration skillsGood organization skillsProven customer service experienceAble to ‘close’ a salePrevious experience in a Sales environment – either proactive or reactive MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams: Best-in-Class PTO Go Hilton Travel Discount Program​​​​​​​Hotel rates as low as $40/night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support  Flexible Schedules Access to your pay when you need it ​​​​​​​through DailyPay