Commercial Operations Manager

Job Title: Operations Manager – Rainham – Asbestos Experience Required, working 40 hours per week from our site in Rainham.  You must have one or more of these qualifications: P402, P403, P404, and P405 BOHS proficiency modules, ideally with a Certificate of Competence or equivalent RSPH Qualifications. Plus, you'll have at least 3 years of industry experience under your belt. Welcome to the heartbeat of our operations! As the Operations Manager you're the engine driving our success. Your mission? To ensure contracts and projects run like well-oiled machines while leading our exceptional team to new heights. Requirements Dive deep into contract management, ensuring every detail aligns with client needs and Tersus’ standards. It's all about nurturing those client bonds and delivering stellar service. Lead the charge on welcoming new contracts and clients Strategically juggle resources, making sure our team is firing on all cylinders while keeping an eye on those all-important budgets Keep the daily grind running smoothly, handling everything from staffing to performance evaluations Partner up with the Quality Manager to keep our quality game top-notch Client happiness is your aim. Hit those KPIs, solve issues with finesse, and keep the communication lines wide open Build bridges between regions, ensuring seamless service and swift solutions Be the guiding light for our team, inspiring growth, engagement, and effective task delegation Team up with internal squads like HR, IT, Finance, and Fleet Partners to keep our operation running smoothly Spot new opportunities on the horizon, representing Tersus at key events and meetings Dive into management meetings armed with insights and forecasts to keep everyone on track Help welcome new businesses into the Tersus family, smoothing the integration process   Benefits Benefits Competitive salary, based on experience Monday to Friday schedule with optional overtime Annual leave and pension scheme Access to online discounts platform, saving you money! Excellent progression and development opportunities Access to free mortgage constultations Cycle to work scheme                                           Built on Respect, Integrity, Accountability, and Reliability