Records Support Officer

Title:Records Support OfficerPlease note this role is fully remote (however you will be required to attend 1-2 weeks training in Bridgewater)Duration - 6 months The RoleHPC must ensure exceptionally high standards of Quality Records across the entire project. Records Support Officers (RSOs) play a critical role in the project’s ability to maintain these standards, supporting Quality Management Leads (QMLs) in their oversight of Suppliers’ Quality procedures and augmenting their capacity to perform records reviews, driving the Supply Chain to deliver Quality Records that are Right First Time, On Time, 100% of the time.RSO Management RSOs are managed by the Quality Records Branch (QRB); however, day-to-day tasks (such as LTQR Completeness Reviews) will be requisitioned by QMLs – see process below. When requisitioned to a QML’s scope of work, said QML is responsible for ensuring that the RSO has the required information and orientation to perform the task. This includes but is not limited to: information on the contract scope; clear dictation of the task required; and access to records or wider documents that must be obtained.Primary Responsibilities of an RSO RSOs are primarily required for the following two activities: LTQR Completeness Reviews – by requisition of a QML:Perform completeness review on early revisions of a Lifetime Quality Record (e.g. EOMR)Perform completeness review on the final revision of a Lifetime Quality Record (e.g. EOMR)Quality Records Compliance Audits – by assignment of the QRB:Perform compliance audits pertaining to the performance of Supplier Quality Record proceduresThe Quality records Branch will deploy RSOs to complete compliance audits as requiredQMLs may request contract prioritisationSecondary responsibilities of an RSOAs an RSO becomes experienced in a particular scope of work, they may support with further tasks on behalf of a QML (see examples listed below). QMLs must email the QRB DRAC Manager requesting explicit support for such activities.• In-factory review of EOMRs (under project instruction, RSOs may be required to review records compilation at Supplier sites)• Reviewing Supplier Partitioning Strategies• Reviewing Progressive Delivery of LTQRs (assisting and supporting the QML as required with monitoring records delivery)• Delivering Supplier Briefings and supporting Suppliers with LTQR specification application (on an exceptional basis)• Delivery of Surveillance Plans (supporting QMLs as required and defined within the Surveillance Plan for a specific contract)• Performing sample and correctness/deviation checks over LTQR metadata listed in Teamcenter​• Performing sample checks on forecast date accuracy and adherence as listed in Teamcenter#LI-SF1