Part Time Dental Receptionist

No experience necessary

Wage to be discussed

Hours: 12.30 pm to 18:00 with 20 minute break daily.

Predominantly Monday-Friday but with the requirement of working a Saturday when needed

Location: Staly Dental, Waterloo Riad, Stalybridge, Cheshire, SK15 2AU

A dental receptionist's primary role is to support patients and provide assistance when necessary. They are often the first person a patient sees when they arrive at the dentist's office and the last person a patient sees as they make their payment and leave. Strong customer service skills ensure the dental receptionist is in-tune to patients' needs, manages patient issues and needs effectively and leaves patients with a positive impression.

• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or cancelling appointments as needed.
• Assisting patients to fill out information forms.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling follow-up appointments and providing telephonic reminders.
• Communicating with medical insurance providers to determine if patients are required to make co-payments.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties, such as answering telephones, photocopying, filing
• Manage and organize specialist referrals
• Keep track of office supplies and place orders for more supplies when necessary
• Perform basic accounting tasks such as taking patient payments and preparing billing statements
• Update patient insurance information
• Ensure all dental office equipment is functioning properly
• Sort and organize incoming and outgoing mail
• Maintain petty cash available in the dental office
• Ensure reception area is maintained and professional in appearance

Desired not essential

• Working knowledge of general administrative practices.
• Good telephone etiquette.
• Exceptional organizational skills.
• Excellent customer service skills.

Examples of customer service skills that dental receptionists benefit from include:

• Patience
• Communication skills
• Active listening
• Empathy
• Conflict resolution
• Attentiveness
• Adaptability
• Decision-making skills

Job Type : Part-time Part-time hours: 30 per week

Salary : £6.83-£9.50 per hour

Schedule:

• Day shift

Ability to commute/relocate:

• Stalybridge, SK15 2AU: reliably commute or plan to relocate before starting work (required)

Experience :

• Medical Receptionist: 1 year (preferred)