Transport & Key Account Administrator

We're looking for someone who can be an operational point of contact for one of our key contracts as well as supporting our transport planning team.

You'll need to be someone who can multi task, proactively problem solve and thrive on a challenge. The role itself can be fast paced; some days are straight forward, others might be more demanding and need you to think on your feet. You'll build effective relationships with our key contract, as well as their customers, delivering high levels of service as well as building trust.

Transport experience isn't necessary. Organisation and communication skills are though, as is the desire to succeed and be a true team player.

Main responsibilities :

• Controlling nominated key contract including order input, bookings in, collection planning, issue identification and resolution.
• Liaising with third party customers to keep them informed of delivery progress, delays and service issues
• Monitoring and reporting service standards and overall contract KPIs
• Ensure all contract specific returns are returned within agreed timescales
• Supporting the traffic office with Palletline network delivery issues, collections planning and general haulage operations.
• Problem solving transport issues in a fast-paced environment
• Keep accurate and complete records of issues dealt with in the relevant systems

If you have the below qualities we’re looking for, we can’t wait to hear from you :

• You care about service levels as well as focusing on commerciality
• You are a team player who can also work under own initiative
• You are a confident communicator with the ability to multitask
• You take pride in seeing tasks through to the end
• You are organised and pay close attention to detail
• You are competent in computer systems

Benefits :

• Company events
• On-site parking

Schedule:

• Monday to Friday
• Hours will be 9am - 6pm

Salary : £28,000.00 per year

Benefits :

• Company events
• Company pension
• Employee discount
• On-site parking
• Private dental insurance
• Private medical insurance
• Wellness programme

Schedule:

• Monday to Friday

Work Location: One location