.. Dental Nurse - Beeston Are you a qualified Dental Nurse seeking an exciting opportunity? Look no further! Practice Manager Kerry .. Beeston Are you a qualified Dental Nurse seeking an exciting opportunity? Look no further! Practice Manager Kerry Pearce is eagerly searching for a dedicated .. read more
Service Desk Team Leader/Manager
Modis are currently working with a market leading service provider to recruit a Service Desk Leader/Manager to join their exciting Service Desk operation where you will play a pivotal role in leading Service Desk teams that provide support to multiple clientsboth internal and external.
This role offers hybrid working with currently 1 day a week in our clients state of the art office.
The Role
The Responsibilities
- Be directly responsible for x3 Senior Service Desk leads and their respective teams.
- Support, coach and develop your teams to reach full potential.
- Play a key role in process and service improvement/strategies.
- Provide world class support to multiple leading and service critical clients.
The Requirements
- Direct people management experience.
- Background in Service Desk roles/environments.
- Ideally you will have ITIL qualifications.
- Excellent communication skills and organisational skills.
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
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