Dental Receptionist

Recruiting for a full/part time dental receptionist: The successful dental receptionist will be responsible for duties including:

• Managing the appointment diary
• Answering calls and queries
• Meeting and greeting patients and visitors
• Promoting the professional image
• Responsibility for patient reminders, communication, and enquiries
• Taking payments and talking to patients
• Customer service skills are essential including verbal, written, and listening skills
• Being mindful of data protection and patient confidentiality
• Ensuring the reception and public areas are well presented, clean and tidy to create a welcoming environment

Skills and experience:

• Previous reception or customer care experience with an organisational and methodical approach along with a friendly, enthusiastic manner
• Motivated, good communicator who thrives upon maintaining good standards on the telephone and in person
• Offering a warm and welcoming environment to patients and visitors, being well spoken and presentable
• Working alongside all colleagues collaboratively as a team
• A view to constantly improve and deliver the patient journey
• An ability to be flexible in duties and perform other duties as necessary for the efficient operation of the practice

Job Types : Full-time, Part-time, Permanent

Schedule:

• Monday to Friday