Warehouse Team Leader

DC Team Leader Full Time, 5 over 7, Rotating shifts Key Purpose of Role

Team Leaders support the operational team ensuring all colleagues are motivated, engaged and focussed upon customer service, safety and operational efficiency.

Reporting to First Line Managers and Operations Team Manager the role key accountabilities are: Key Accountabilities

• Ensuring the safety of all colleagues on site by adhering to the COVID 19 working practices and safety guidelines

• The daily management of a variety of Distribution Centre functions including Goods Inwards, Pick and Goods Out

• Conducting daily briefings to warehouse colleagues to cascade information relating to tasks, safety issues and any business updates

• Effective leadership of warehouse colleagues

• Motivating colleagues and driving a culture of continuous improvement,health and safety and service focus

• Ensuring all stock movements are accurately completed using the NAVISION (WMS) system.

• Ensuring that all tasks are undertaken safely and are completed to schedule by appropriately trained colleagues

• Contribute to the management of safety on site ensuring all accidents and incidents are reported and acted on accordingly including undertaking accident investigations where necessary

• Supporting the operation in running the department for the shift and rotating weekly (or as agreed) on a 6-2, 2-10 basis

• Reporting as directed on the performance ofthe shift, focussing on meeting agreed targets and goals and taking appropriate corrective action(s)

• Support First Line Managers and Operations Team Managers to manage absence across the Distribution Centre undertaking Return to Work meetings and undertaking investigations

• Dealing with low level misconduct issues and undertaking disciplinary investigations under the guidance of the People Manager

• Dealing with day to day issues raised by colleagues Essential Skills and Behaviours required :

• Problem identification and resolution of operational issues at ‘ground’ level

• Promoting a culture of Safety and Continuous Improvement

• Experience in Navision WMS (warehouse management system) or similar

• Use of hand held terminals, picking, put away and periodic stock counting activities

• Experience of managing teams including setting rotas, holiday planning and identifying performance and conduct issues

• Energetic, motivational and empathetic

• Flexible to varied tasks & shift patterns

• Good understanding of safe working practices within a warehouse environment

At Hobbycraft we celebrate the joy of crafting, and we celebrate all of our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.

Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.