Enquiry Officer

  • Mansfield
  • Nottinghamshire Police

Job description

Main Purpose of Role

Families can be torn apart by the consequences of fatal and serious injury road traffic collisions, and it is the aim of the Nottinghamshire Safety Camera Partnership (NSCP) to reduce such collisions and prevent injuries to members of the public who use the roads and footways of Nottinghamshire. To achieve this, the partnership undertakes the three E’s. Engineering projects to make safety improvements to the road network, Education programs for children, other risk groups and re-educating offending drivers, and Enforcement against offending drivers, referring the same to speed awareness courses, or in more serious cases, prosecution.

The Enquiry Officer role supports this work through processing Camera Recorded Offences and issuing Notices of Intended Prosecutions to meet legislative timelines, through to the final result of either diverting the offending driver to a Speed Awareness Course, Conditional Offer or Court

The enquiry Officer also works as part of a team to provide front facing customer service liaison, answering telephone enquiries, and also may work to identify other offending behaviour, or recognize those who are vulnerable to exploitation and work with Nottinghamshire Police to safeguard such people.

The role is key to the ongoing work to reduce road casualties across the County.

Key Skills & Experience Required

For a full list of key skills and experience required to undertake this role, please refer to the Personal Specification section in the Job Description.

When applying, please complete the information on the next few screens referring to the person specification and job description to indicate your suitability for the role. You can also attach a supporting statement of no more than 2000 words and your CV.

IMPORTANT INFORMATION

PROUD embodies everything we stand for as an organisation, for further detail on our PROUD values please visit the link below.

For further information about the role please contact Sharon Skinner, (Team leader) on 310 6347. HR SUPPORT - Louise Rontree on 310 9340

Job details : Job reference

  • REQ000380

Date posted

  • 14/07/2023

Application closing date

  • 28/07/2023

Location

  • Mansfield

Salary

  • £21,837 to £22,677 per annum (pro-rata if part time)

Package

  • Location - Phoenix House

Contractual hours

  • 37

Basis

  • Full time

Job category/type