Insurance Claims Administrator

Insurance Claims Administrator

Salary: £22k - £26k

Location: Hove (potential hybrid working after successful probation of 6 months)

**Hours: Mon

• Fri 9am - 5pm**

Free off-street parking available

Do you want to work for a well-established brokerage that offers a professional and friendly working environment, a chance for further study of your CII qualification and career progression? If so, I have a great opportunity within my client’s claims department working from their offices in Hove.

You will already have a proven background in insurance managing the claims process and can build strong business relationships with customers.

This role will work alongside the claims manager and provide a full claims service and support to the internal team, insurers, and clients.

Responsibilities :

• Discuss new claim enquiries from clients and determine what cover is in place and report to the insurers on the client’s behalf.
• Advise the clients on the claims process.
• Handle existing claims for clients from start through to resolution.
• Review previous ongoing claims for clients with a view to getting them finalised and settled.
• Ensure the in-house CRM system is kept updated with all relevant information.
• Respond to general claim queries from clients and insurers.
• Negotiate with insurers, loss adjusters and relevant third parties.
• Develop relationships with insurers and third parties.
• Assist the team manager to collate and produce claim reports and statistics.
• Liaise with internal account handlers and executives to gain in-depth understanding of clients where appropriate.
• Follow and adhere to TCF and FCA regulations.
• Proven background within insurance and ideally claims.
• Happy to work towards the CII qualification.
• Great communication skills with the ability to manage business relationships effectively.
• Good working knowledge of FCA compliance and regulations.
• Good IT skills with the ability to pick up new systems quickly.
• Ability to manage your own workload effectively.

This is a great opportunity to join an organisation that offers great training and genuinely supports their employees. To be considered for this role please submit your CV ASAP!'''Duties:'''

• Provide administrative support to the team and management
• Manage and maintain office supplies and inventory
• Organize and schedule meetings, appointments, and travel arrangements
• Prepare and distribute correspondence, memos, and reports
• Maintain electronic and paper filing systems
• Assist in the preparation of presentations and documents
• Perform general clerical duties, such as photocopying, scanning, and faxing

'''Requirements:'''

• Proven experience as an administrator or in a similar role
• Strong organizational skills with the ability to multitask and prioritize tasks
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Attention to detail and problem-solving skills
• Ability to work independently with mínimal supervision
• High level of professionalism and confidentiality

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.

Job Types : Full-time, Permanent

Salary : £22,000.00-£26,000.00 per year

Benefits :

• Company events
• Company pension
• Health & wellbeing programme
• Private medical insurance
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Hove, East Sussex: reliably commute or plan to relocate before starting work (required)

Experience :

• Claims Processing: 1 year (required)

Work Location: In person