Seasonal Driver (Ftc) 22.5 Hours - Battersea

  • Battersea
  • Majestic Wine Warehouses Ltd.

Are you a friendly, vibrant, and hard working individual?

Do you have a passion for delivering fantastic customer service?

Would you enjoy being part of a small, close-knit team who work together and have fun?

If you answered yes to these questions, Majestic Wine would love to hear from you!

Our Proposition

Majestic Wine stands apart from other retailers due to our extensive range of quality wine, our approach to selling it and our expert people - Majestic's greatest asset! We offer wine tasting in store every day and the expertise of our teams ensure a strong customer focus. All these things come together to make us unique and give us the extra personal touch we’re so proud of.

The Role

Do you love how it feels to help customers discover new products that they will love? Majestic Wine is seeking to recruit a committed and passionate Driver to join our Battersea team. Our people are our greatest asset, they deliver exceptional service and that’s why our customers keep coming back. We are passionate about helping people find the wine they’ll love and getting it delivered to them at their own convenience. Whether our customers are wine lovers or wine novices, our retail teams are there to help!

As a driver delivering products to our customers, you are at the forefront of delivering exceptional customer service. So whether it is making sure that deliveries are on time or supporting the retail teams on the shop floor, your role is crucial to the smooth running of our store.

Majestic also offers the very best opportunities and training; giving you the chance to immerse yourself into the wonderful world of wine. Our mission is to delight our customers with our fantastic products, no matter whether they are a connoisseur or a first-time buyer.

Key Responsibilities

At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who;

  • Have a friendly, vibrant and engaging personal style
  • Work in different paced store’s - no day is the same!
  • Ensure Customers get the best shopping experience in-store
  • Have the confidence to talk to our customers about the wine we sell
  • Have a passion for engaging with customers and delivering a 5* customer experience and that our customers leave our store feeling valued and satisfied
  • Will play your part in making sure the store looks fantastic and is a neat, safe and attractive place for our customers to shop in
  • Can prioritise and be efficient with your time so you can spend more time with our customers finding wines they’ll love
  • Maintain outstanding store condition and visual merchandising standards
  • Will be happy to pick wine orders and jump in the van to deliver them if needed
  • Wants to constantly improve your wine knowledge so you can share this with our customers (don’t worry, we will teach you everything you need to know)
  • Have a positive can do attitude and are willing to muck in and be a real team player

Knowledge & Skills Required

  • Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
  • Works hard for customers, your team and your store.
  • You are able to prioritise to ensure anything you do is right for our customers.
  • Adaptable and resilient to meet the ever changing demands of our business.
  • You are reliable and a good timekeeper.
  • You must be smart and tidy at all times and work hard to keep our stores in a immaculate condition
  • Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points and must be over the age of 20 yrs old
  • Proven working experience in Delivery Driver positions
  • Basic understanding of customer service practices
  • Solid communication and interpersonal skills
  • Customer service focus
  • Friendly, helpful, confident and engaging personality

What is in it for you :

  • Up to 20% staff discount
  • Uniform provided
  • 29 days holiday, including public and bank holidays (pro rata)
  • Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line
  • Career development opportunities - we are passionate about nurturing our talent!

About Majestic?

Majestic Wine is the UK’s leading specialist wine retailer. Majestic was founded in 1980 and, alongside its Commercial and French divisions, had a turnover of over £300m last financial year.

In August 2019 Majestic announced it will be continuing its story under new private ownership and was purchased by US investment firm - Fortress. The sale included the Majestic brand, stores, website, Commercial and our French division.

Fortress are now b