Sales Specialist

Magical, memorable moments of delight. That’s what you’ll create for our customers as a Sales Specialist in our Harrods store at Gatwick. You’ll add your expertise to our airport location to create an unforgettable experience for visitors from all over theworld. You’ll be responsible for providing world class customer service, demonstrating exceptional product knowledge and building quality customer relationships to achieve business goals whilst being an ambassador for the Harrods brand. - This is a full-time position of 38 hours per week_. About us Our Harrods store in Gatwick plays a key part in attracting hundreds of customers that visit the airport. As the world’s leading luxury retail emporium, we combine prestigious brands with sublime surroundings and magical customer experiences. Here, world-leadingbrands meet world-class service. About you With a retail background, ideally within Senior Sales, our expectations, standards and pace will stretch and develop you. We’re a friendly team that works together and shares the pressures, but don’t under-estimate the challenges. Ours is a fast-paced environmentand you’ll need: - Previous experience within retail or customer service. - The communication skills to make a quick, long-lasting impact in a highly skilled team. - A genuine interest and passion for Harrods. - Self-motivation to learn and develop your product and industry knowledge. - An out of the box thinking mentality, to surprise and delight customers with exceptional customer service and interpersonal skills. - A strong ability to work within a team. - Great organisational skills to keep the shop floor running smoothly. - Ability to work morning and evening shifts as well as weekends. Our promise to you Share our drive to create seemingly impossible luxury experiences for customers, then this will be a hugely important move for you. As well as the chance to learn from true retail experts, you’ll have the satisfaction of working with world-class brands anda team that’s setting the standards for the industry. As you build a long-lasting career with us, you will enjoy a package that includes 22 days’ holiday, up to 33% Harrods’ discount, plus access to a competitive pension. Uniquely You