Move Coordinator

Our client, a leading name in the moving industry, is seeking a Move Coordinator to join their team based in Mildenhall, Suffolk.

Responsibilities :

• Overseeing moves from initial inquiry to the closing of the deal, providing moving quotes to clients and invoicing for all removals.
• Ensuring all files are compliant with company guidelines and standards.
• Entering data promptly and accurately into the company database system.
• Resolving complaints and potential issues quickly and effectively, liaising with other managers and departments when necessary.
• Actively seeking ways to improve service by asking questions and offering suggestions.
• Develop strong working relationships within the team, with other departments, and other relevant third parties (subcontractors, suppliers etc.).
• Ensure all documentation is received by relevant parities in a prompt manner.
• Keeping all parties involved in the removals and moving process fully up to date of the progress at all times to ensure customer satisfaction.

Requirements :

• Previous experience within the removals or shipping industry is desirable
• Previous experience working in a high-pressure team environment highly desirable.
• Excellent attention to detail.
• Enthusiastic and adaptable attitude to work.
• Able to work well under pressure.
• High level of professionalism at all times.
• Proficient in Word, Outlook and Excel.
• Experience within removals desirable.

If you are interested in hearing more about this exciting opportunity, please contact Alchemy today!