3x Support Worker Positions

Job profile :

• The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
• Job details : Job details :

Job reference

• REQ004980
• Date posted
• 07/08/2023
• Application closing date
• 07/09/2023
• Location
• Southwark
• Salary
• £24,856.00 per annum
• Package
• Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
• Contractual hours
• 40
• Basis
• Full time
• Job category/type
• Full Time, Permanent
• 3x Support worker positions :

Job description

• We’re looking for 3x kind, compassionate and resilient Support Workers to join our Mental Health service in Southwark

£24,856.00 per annum, working 40 hours per week. _Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

• Working patterns include_
• 8am-4pm_
• 2pm-10pm_
• sleep ins ( staff are paid extra hours for these shifts in addition to their basic salary) - Sleep in shifts usually occur post late shift or prior to a early shift.
• There is no lone working at the service there will always be 2 members of staff onsite including for sleep in shifts, there will be a waking night member of staff on shift._

Want to feel like you’re part of one team? You’ll feel at home here.

Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

• This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._

What you’ll do : Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community and move towards greater independence by providing a flexible and individually tailored support package.

About you :

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’
• Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
• Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
• Assisting in the recording and reporting of customer incidents
• Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
• Developing productive relationships with partner organisations to improve service outcomes
• Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
• Involving customers in the design, development and delivery of the service
• Encouraging and enabling tenants to pay their rent and avoid personal debt
• Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
• Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
• Being responsible for the handover of key information between shifts
• Adhering to all other Look Ahead’s policies and procedures
• Engaging in learning and development activity to increase knowledge and skills
• Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

What you’ll bring :

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Has a practical and logical mind and is naturally well organised
• Flexible
• Open to feedback and self development
• Thrives on change and enjoys dynamic diverse environments
• Is confident with high levels of self-esteem
• Is respectful, articulate and sensitive in style of communication
• Is essentially customer-focused
• Is motivated towards excellence and improvement of personal performance with a can do attitude
• Ability to cope positively with challenging and