Housekeeping Supervisor

  • Glasgow
  • Doubletree By Hilton Glasgow Westerwood E Golf Resort
Are you passionate about providing outstanding customer service? Have you a keen eye for detail with cleanliness? As Housekeeping Supervisor, you’ll be working alongside team members during each shift to ensure all hotel rooms are sparklingly clean and in tip-top condition as directed by the Head Housekeeper and/or Assistant Housekeeper.We want to ensure our hotel guests have the best experience whilst staying in our hotel so the service each guest receives during their stay and when they leave is extremely important. What will I do? Assign housekeeping tasks to staffInspection of work to ensure standards of cleanliness are metSchedule staff shifts and organising replacements as requiredInvestigate and address complaintsRegularly taking inventory of cleaning suppliesIssuing cleaning supplies and equipment to housekeeping team members as neededBe polite and courteous to all guests and visitors to the hotel at all timesEncourages the conservation of energy and recycling at every opportunityEnsure hygiene and high standards are maintained at all timesEnsures overall standards of cleanliness and hygiene are maintained at all times Is this role for me? Previous experience in a Supervisory role within a hotel housekeeping departmentOperational experience of 4* standardsAbility to think on your feetTime managementHigh attention to detailHave high standards and ensuring health & safety is adhered toCommitted to delivering a high level of cleanlinessHands on and lead by exampleWork as a team Why The QHotels Collection?   Family and Friends discounts in hotels across The QHotels Collection Free onsite parking Various Employee celebratory days throughout the year Support with training & professional qualifications, including course fees! Carve out your own career path with The QHotels Collection as there will be progression & career development opportunities across our hotel portfolio Internal talent exchange networkAccess to an Employee Assistance Programme, 24/7, 365 days a year