Transport Supervisor

We are looking for an experienced Transport Supervisor - £26,650pa - Tewkesbury to assist the Transport Manager with the smooth running of the Tewkesbury Distribution Centre.

The Role - We are currently looking for an experienced Transport Supervisor to join our Tewkesbury team.

The purpose of the role is to assist with the smooth running of a busy transport department by effective management and serve as a service delivery driver to cover busy periods / absence

Daily responsibilities include:

• Allocate fleet and crews for home delivery to correct routes to ensure legal compliance
• Ensure pre brief & de briefings are undertaken at start of shift and end of shift for all transport movements
• Manage on road issues and the delivery failure process to a high standard of compliance
• Manage driver performance to achieve high standards of customer service, ensuring a high lever of NPS is achieved.
• Ensure a high level of PDA compliance is achieved
• Ensure all product returns procedures are adhered to
• Confirmation all deliveries are completed for order bank management
• Ensure all relevant information is recorded for transport KPIs
• Liaise with other Transport Managers within the network to plan inbound trunking movements of de-mount bodies
• Liaise with stores to resolve any customer issues
• Liaise with warehouse and admin departments to achieve effective running of the DC operation
• Help to Organise service and maintenance of vehicles in line with legal requirements
• Help to Manage driver hours in line with working time legislation
• Assistance with transport documentation that records are managed in line with relevant legislation in preparation for transport audits
• Investigate driver incident reports
• Undertake investigations as and when required
• Assist health and safety within legal requirements
• Undertake any tasks as reasonably requested by management
• Attend daily & weekly team’s meetings to discuss performance, plans & targets for the network

Skills needed We are looking for an experienced Transport Supervisor with the following skills, experience and attributes to be successful in this role:

• Previous experience of working within a transport department
• Previous experience of 1-man or 2-man home delivery
• Driver CPC & Driver Digi Card
• Good geographical knowledge
• Knowledge of transport legislation
• Computer literacy
• Good knowledge of Health and Safety

Personal Qualities / Behaviours

• Positively contributes to the team Hard working, conscientious and willing to go the ‘extra-mile’
• Smart and professional in appearance
• Flexible approach and attitude to work
• Great customer service ethic
• Self-Motivated and disciplined

Our Benefits! In return for your contribution to the team’s performance, we offer a competitive base salary plus all these extra benefits:

• *Employee discount scheme for products
• *‘Perks’ discounts from numerous high street and online retailers and service providers to save you money on your everyday purchases and bigger expenses such as holidays and travel, electrical goods, motoring and leisure products etc.
• *Pension scheme - provided by Legal & General
• *Healthshield cashback options for Health and wellbeing services (dental, optical, virtual GP, other hospital services and more)
• Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
• Learning and development programmes to gain new knowledge and skills
• Career progression - access to internal opportunities to build your career
• *Long service awards and ‘Love to Shop’ voucher rewards to spend as you like
• 28 days holiday, rising to 31 after 2 years’ service