Information Technology Support Technician

  • Stonehouse
  • I2i Recruitment
IT Support Technician £24,000 – £32,000 Stonehouse
Do you have 2 years’ experience in IT? Do you know the MSP market and want to work with a market leader?
My client is a UK market leader in their field and due to company expansion, they are seeking to recruit a new IT Support Technician to join their team. They are looking for an individual who is hungry to learn, has a passion for technology and an analytical mind.
Key Responsibilities: Technical assistance, such as proactive monitoring, problem-solving, and security operations. Assistance with customer projects, including remote and on-site assistance for new installs and deployments. Finishing up planned updates and maintenance. Overseeing and assisting with internal systems. Cooperating closely with the first-line support team to address customer concerns when they become more serious. Manage third-party suppliers.
About you:
Previous experience in an IT Infrastructure Support role, ideally within a MSP environment. Customer service-focused and able to communicate effectively with customers at all levels. Strong communication skills, and ability to communicate technical information at all levels. Motivated, positive attitude and comfortable working in a team or alone. Good work ethic and a flexible approach to working hours due to the demanding business environment.
Benefits: Daily fruit and breakfast. Flu shots. 25 days of vacation time in addition to (FTE) bank holidays and your birthday. A free Perk Box discount subscription and wellness app
Please contact Daniel at i2i Recruitment for IMMEDIATE consideration! If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.