People Systems Assistant - Crawley

Leading Accountancy firm based in Crawley see a People Systems Assistant to Join the HR team. They are transforming to a cutting edge cloud-based system. This role will provide effective and proactive support to the People Analytics and Systems Team, actingas a first point of contact for system and process queries, supporting the maintenance, enhancements, and upgrades to systems, reporting and analytics along with responsibility for maintaining the internal People SharePoint sites. Core Duties will include**:

• Acting as the first point of contact for queries received in relation to set systems and processes, including, but not limited to: HR Systems Software Recruitment and on-boarding software Online workflow and processes including holiday, sickness, leavers and movers Employee benefits software Learning management software Salary review software Performance review software Simple reporting requests from any of our HR Systems In addition, the role will also: Deal with queries via the HR Systems Inbox, including ownership of the issues/tasks through to successful resolution or escalating as appropriate Updating the Intranet sites with new material as and when required, proactively highlighting other pages which may need to be updated or reviewed as a result Support the team in maintenance, enhancements and upgrades to the above systems and processes. Support the team in the implementation of new software, including testing Support GDPR and Data Governance policy and processes Taking responsibility for any other duties considered to be within the scope of the role.
• An aptitude for systems-related work such as query resolution, data collation, report production and analysis

Strong levels of accuracy and attention to detail Ability to coordinate and prioritise multiple tasks whilst working to meet deadlines Excellent communication and organisation skills Experience of working with confidential and sensitive data A team player, with the ability to establish effective working relationships with colleagues Proactive and motivated, displaying a positive attitude Intermediate/Advanced level understanding of Excel Previous SharePoint authoring experience desirable