.. Lead Contract Type: Permanent Full time Location: West Ham Lane, Stratford London National office Sale Point, Manchester. Persona: Agile, Office based 20-40% Salary: £34,904 to £40,000 depending on experience Regional salary: £31,250 to £36,346 depending on experience Closing date for completed applications: .. read more
This is an excellent opportunity to join a company that are a going from strength to strength and are one of the leading names in the industry. Due to huge the company growth they have enjoyed significant success due to the 5* service they offer. Establishedfor over 30 years they have won multiple awards including Investors in People Silver Status and Customer Service Excellence.
Duties for the Customer Service Advisor:
- Answering inbound call queries in a professional manner
- Fact find and build rapport whilst resolving client issues quickly and efficiently
- Resolving client complaints
- To ensure compliance processes are followed at all times
- Supporting new customers through the processes whilst ensuring compliance is to a n excellent standard
Skills for the Customer Service Advisor:
- We would like to hear from you if you have experience as a; Inbound Advisor, Contact Centre Advisor, Customer Service Advisor, Business Advisor or similar customer service experience
- Have a positive and productive attitude
- Grade A-C in English and Maths is essential
Customer Service Advisor Package & Benefits:
- £22,500
- Salary reviews every Feb
- Office Hours Mon - Fri - 9-6
- No weekends
- 23 days holiday plus bank holidays
- Rising holiday entitlement
- Annual company bonus
- Regular social events and incentives
- Study support
- Plus much more
F_SJ_JB_OCT
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