Customer Service/sales Representative

  • Hyde
  • D Sales Promotion

About Us: DS Promotions is a dynamic and customer-centric company dedicated to delivering top-notch products/services and providing exceptional customer experiences. We are looking for a passionate Customer Service Representative to join our team.

Job Description : As a Customer Service Representative you will be the front line of our customer support team, ensuring that our customers receive the best service and assistance. You will play a crucial role in doing sales, addressing concerns, and building strong relationships with our valued customers.

Key Responsibilities:

  • Answer customer inquiries in a professional and friendly manner.
  • Provide information about products/services, pricing, and promotions.
  • Resolve customer issues and complaints promptly and effectively.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with other team members to improve processes and customer support strategies.
  • Stay up to date with product knowledge to provide accurate information to customers.
  • Identify opportunities for upselling or cross-selling based on customer needs.

Requirements :

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-focused mindset.
  • Ability to work in a fast-paced environment and handle a high volume of customer inquiries.
  • Availability to work flexible hours, including weekends and holidays if needed.

Benefits :

  • Ongoing training and career development opportunities.
  • A positive and collaborative work environment.
  • Travel Opportunities

Salary : £400.00-£600.00 per week

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
Apply now

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