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Salary: £30,597 to £35,996 per annum
Hours: 36 hours
Contract Type: Permanent
Location: Home based covering the North Hampshire and Berkshire area
We're looking for a confident, customer focused Neighbourhood Response Officer to join our team in the South region on a permanent, full time basis. In a nutshell, you'll ensure that our estates are places that our residents want to live, you'll work ina rewarding environment supporting vulnerable customers and preventing anti-social behaviour.
What you'll be doing
Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, whilst delivering a programme of regular estate inspections, identifying improvements and investigating breaches of tenancy.We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.
What you'll need
We're looking for confident and resilient individuals with a positive mind set. With sound experience in customer service, you'll enjoy working with people in the community. You'll be able to develop effective working relationships across Clarion and externalagencies and also be confident working alone. You'll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions.
Where will you work?
The role will involve a mix of home working with daily site visits in the North Hampshire and Berkshire area. You must be able to commit to visits in these areas on a daily basis.
What you'll get in return
Knowing that you're making a difference to our resident's lives is rewarding, but our role's offer much more than that. Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle.
As standard we offer;--Competitive salaries that are benchmarked regularly against current market rates
- Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service.
- A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like!
- Matched pension contributions of up to 7.5% of your salary with generous life assurance
- Flexible and agile working for the majority of our employees.
Other perks
- Company Bonus Scheme
- Eye care vouchers
- Holiday trading scheme allowing you to buy and sell leave
- Free counselling and legal advice scheme for you and your family
- Interest free loans for season ticket and study leave
Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave.
If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.
For further details on this vacancy and to download the role profile please visit our websiteor click 'apply'.
Applicants will be required to travel regularly across the region.
Closing Date: Wednesday 2nd March at Midnight
Diversity and Inclusion
We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.