Office Administrator

RPS HomeServe+ are a plumbing and heating company based near Carnforth, Lancashire. A position has come available in our Heating Maintenance Department which provides gas service and breakdown cover for social housing contracts and private customers.

Main Purpose of Job : Responsibility for providing an efficient and courteous service, ensuring that the company’s image is enhanced at all times

Key Tasks and Responsibilities :

• To send weekly service appointment letters
• To enter service appointments onto evolution our in house computer system
• To accurately update service spreadsheets
• To reappoint missed service appointments
• To order parts where required, raise purchase order and arrange return visit
• To update 3rd party computer systems
• Manage diary for Heating Maintenance engineers
• Responsible for weekly updates to Customer
• To be fully conversant with all functions of telephone and computer system
• To provide an efficient, courteous and professional approach to all telephone callers and contacts
• To assist where necessary other departments as required in line with your duties, as directed by Heating Maintenance Manager
• To assist with answering in-coming telephone calls to main switchboard as required and take messages and distribute calls as necessary
• Adhoc duties

Key Attributes :

• Good organisational skills
• Approachable, supportive and tenacious
• To be able to work as part of a team
• Well educated and computer literate
• Ability to maintain a professional attitude with staff at all levels

Due to the location of the office the applicant would need use of a vehicle as there is no public transport nearby.

Job Types : Full-time, Permanent

Pay: £24,336.00 per year

Benefits :

• Company pension
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person