.. , moped, or car), a smartphone (Android 8.0+ or iOS 12+), and valid ID and Driver docs, including proof of age (18+) and UK work rights. Join Just Eat's .. your own terms. Ready to start? You'll need transportation (bike, moped, or car), a smartphone (Android 8.0+ or iOS 12+), and valid ID and driver docs .. read more
Job Description
Problem Manager - 3rd Line Support - Lead, Trends
Reading - (2 days remote a week)
£45k + bonus + benefits
A leading technology focused manufacturing company, who's product widely services a huge section of the major global industries, are looking for a Problem manager/3rd Line support Lead.
As Problem Manager and 3rd Line Team lead , you will be responsible for defining, managing and enhancing IT Problem Management processes in line with ITIL principles to ensure a high level of customer service is achieved and maintained. Providing 3rd line support across all technologies of the managed service portfolio and managing a team of driven individuals.
To be considered for the Problem manager position, you will need experience of :
- An IT service desk.
- 3rd Line support
- Problem/incident Management
- Managing a team of 5 or more people
- Desktop, Networking, Server experience.
- ITIL V4 or v3
Benefits include:
- Base up to £47k
- Bonus - paid Quarterly
- Flexible hours
- Remote working (2 days)
- And much more
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