IT Service Desk

  • Driffield
  • Hays Gcj V4 Pd Online

IT SERVICE DESK SALARY - UP TO £26,000 + OUTSTANDING BENEFITSLOCATION - Nr DRIFFIELDYour new role One of the region's most successful businesses is looking to add an IT Service Desk candidate who will be responsible for providing 1stLine IT support to their large customer base, ensuring the highest levels of customer service is maintained. What you'll need to succeed The Hiring Manager would ideally like to Hire someone who has worked to ITIL principals and standards previously and would like to receive applications from candidates who have the following key skills and experience:Customer Service focussed with excellentmunication skillsExcellent problem solving abilityGood working knowledge of MS Windows (client devices)Understanding of Windows Server, MS Exchange and AD (Users andputers)Experience of mobile device and application management across Microsoft, Apple and Android platformsPrevious experience of talking to customers over the phone or via chat / email to capture, record and resolve technical problems experienced.What you'll get in return The salary on offer is £26,000 + Annual Bonus + Excellent Benefits Package.