Customer Service Representative

  • Grantham
  • Ambitions Personnel
Position - Customer Service RepresentativeLocation - GranthamSalary - £24,000 - £25,000Hours - 8.30am - 5.30pmOur Client is looking for a Customer Service Representative within the Customer Service and Compliance Team Based in Grantham this position will be coordinating for all sites nationally.Reporting to the Customer Services Team Leader, you will be responsible for delivering a first-class customer experience for both external & internal customers in a robust and fast-paced environment.I am looking for a candidate who wants to thrive in a diverse and challenging work environment.Duties include:Generating quotes, Purchase & Sales OrdersSetting up of new contracts, maintaining existing customer recordsUnderstanding and deliver customer enquiries, requests, and expectationsCommunication via emails, telephone, and face to faceOrganise & manage bookings via internal systemsWork collaboratively with all departments and sitesCollect and capture accurate information to populate management information systemsData Entry on online portalsAssisting with registering new customers and maintaining our Peace of Mind database (White Goods guarantee service)All candidates must have the following requirements:Good communication skillsComputer literacy (including Excel, Word & Outlook)Be methodical and meticulous.Well-organised and focussed.Good interpersonal skills, work well at meeting deadlines.Demonstrate a positive, enthusiastic, and flexible approach.Ability to work under pressure, prioritise and multi-task.Must be able to work within a team and on own initiative.Experience in the waste industry preferable but not essential.If you would like to discuss the role in more detail call Meda on 01476574514 or email meda@ambitionspersonnel.comOr Apply Now!GRA1