Portering Team Leader

Job overview The Portering and Post Room Services department are looking for a talented, enthusiastic, and experienced Team Leader to deliver an outstanding customer experience, ensuring that an efficient and patient focused portering service is delivered across Salisbury NHS Foundation Trust The individual should be ambitious, and people focused with the presence and personality to influence the day to day running of a busy portering service. You will be able to maximize the performance and productivity of your team in line with Salisbury NHS Foundation Trust expectations.If you enjoy working with people, are a natural leader, motivated by a passion for quality and great service deliver, and possess the following: Significant experience dealing with the public in a diverse, fast moving, customer orientated organisation.Full UK Driving LicenseMinimum of one years’ experience of leading a teamExcellent communication skillsAbility to assess, instruct and train staff.Ability to work on own initiative in decision making.Good Leadership skills I.T skills (Microsoft Excel, Word etc.)Able to work various shift patterns over 7 days to cover a 24-hour service, including early, late and night duties over a 5-week rotation. Main duties of the job The Post Holder is responsible for supporting, directing, guiding, and training staff in the Portering and Post Room Services department , whilst working alongside them as a member of the Team at operational level, moving patients, samples, and medical records across the Trust in a safe and efficient manner.The Team Leader has administrative duties that include processing time sheets, undertaking staff appraisals and maintaining electronic training records. Please see attached Job description and person specification for full details of roles and responsibilities. Working for our organisation Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we’re driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.We are an acute Trust, rated “Good” by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme. Detailed job description and main responsibilities Please see attached Job description and person specification for full details of roles and responsibilities Person specification 1 years team leader exprience Essential criteria 1 years experienceFull UK Driving Licence1 Years Team Leading Responsibility Desirable criteria English & Maths at C grade, IT skills. Excellent Communication Skills We offer excellent benefits that help make SDH a great place to work. These include but aren't limited to:- Holiday starting at 27 days plus Bank Holidays rising to 29 days after 5 years and 33 days after 10 years for Agenda for Change staffHoliday entitlement for Medical and Dental staff starts at 27 days for Junior/Senior Clinical Fellows, Specialty Doctors and rises to 32 days after 5 years. Consultant entitlement starts at 32 days and rises to 34 days after 7 yearsAn additional day's leave to celebrate your birthday (after 12 months)Access to a career average revalued earnings pension schemeLife assurance if a member of the pension schemeAn extensive Health and Wellbeing offer to help you deal with life's challengesExclusive deals and discounts websites saving you money on everyday purchases, treats for the family, eating out and utility bills for home Cycle to work schemeUniform provided (where required)On site Day Nursery and Holiday Play schemeOn site health and fitness clubOn site car parkingOpportunities to get on - take advantage of our ongoing learning opportunities and training, to help you achieve the job and career you want.