IT Support - First Line

  • Bootle
  • Domino Printing

About the role This is an exciting opportunity within the UK IT Team for a position based at our Liverpool Ink Manufacturing site. The role is ideally suited to an individual with experience of IT support in a business and the enthusiasm to learn more.

The role will require support of the infrastructure that keeps our teams working:

  • Windows based virtual servers,
  • Windows laptops and desktops,
  • Network cabinets,
  • Network connectivity,
  • Wifi,
  • mobile phones

You would be using recognised business tools such as, VMware, Active directory, AD Manager, Office365, SharePoint and you would be supporting business communications through an 8x8 cloud phone system and Microsoft Teams.

We capture and generate knowledge to ensure that the UK IT team can provide consistent service, irrespective of who is available.

This is a full-time role at our Liverpool site, with the occasional need to travel to other sites to assist with their services.

About you

You should be passionate about our internal customers and the high-quality service that we need to deliver. You will be motivated to positively face and adapt to challenges as we transform to new improved services.

We expect the individual to contribute positively to the team, and to recognise that every team member is measured by the success of the whole team. You are selling the services of the UK IT Team every time that you interact with our customers.

You will recognise the importance of good communication, empathy with our customers, honesty, and an understanding that your contribution positively influences the success of the Domino business.

We are looking for someone who understands our core quality of service values and is passionate to learn about new technology.

Background Checks

What you can expect

As a talented individual working at Domino you can expect a competitive salary and a generous benefits package, including 25 days basic holiday (with the opportunity to buy and sell), a discretionary bonus, life insurance, medical insurance and access tothe Green Car Scheme to name a few!

We are a highly successful company, we’re large enough to offer career development opportunities yet small enough for your contribution to be readily recognised and rewarded. Our culture is built on our core values, Collaboration, Listening, Expertise, Ambitionand Responsibility. We think Domino is a great place to work and if you join us, you’ll find yourself part of organisation which really cares about their people, as well as offering challenging and rewarding careers.

About Us

Domino Printing Sciences provides industrial printing expertise and reliable solutions to help the world’s manufacturers be sustainable and cut waste, while attracting, informing, and protecting consumers. Global manufacturers across the food and beverage,life sciences, personal care, agrochemical, and industrial sectors trust Domino to support them with innovative coding, marking, and digital printing solutions. Our products help ensure the success of manufacturers’ products by allowing them to create differentiatedpackaging, protect against counterfeiting, and ensure governmental and regulatory compliance. From best before dates on eggs, to serialised identifying codes on medicines, to batch codes on electronic components, to competition codes in confectionery, Dominohelps to enable product safety, improved supply chain management and brand protection.

**Positions may be at an advanced stage of the recruitment process and can close at any time.