Partnership and Integration Support Officer

Commercial Services Group is one of the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce. Brand: The Education People Role: Partnership and Integration Support Officer Salary: £22,148 Location: Aylesford, Ashford, Whitstable The Education People, a division of the Commercial Services Group, excels in delivering essential services that significantly impact the lives of children. With a team of specialists in various educational fields, they take pride in offering expert-driven services including early years and childcare, equality and inclusion, school improvement and professional development, ensuring comprehensive support for educational institutions. TEP’s Early Years & Childcare Service provide support to all early years and childcare providers through training, resources and visits. The Role The Education People is looking for a dedicated and organised Partnership and Integration Support Officer to deliver comprehensive support to the Early Years & Childcare Partnership & Integration Team Lead and all related functions. The successful candidate will have the ability to work independently, effectively prioritize and manage a busy workload and possess excellent data management and analysis skills. They should also have a strong understand of social media and effective communication to wider audiences. In return we will offer you: 25 days holiday rising to 30 for long service, plus bank holidays Cycle to work scheme Life assurance cover Access to Kent Rewards A culture of progression and development Flexible working arrangements Key Duties: Provide business and administrative support to the Early Years and Childcare Partnership & Integration Team, including managing data, updating information, and handling email and telephone inquiries. Plan and coordinate meetings and events, prepare materials, dispatch documents, and support virtual events, including after hours. Manage data systems and frontline support for local early years collaborations.  Handle training inquiries, bookings, invoicing, and purchasing efficiently. Organize and promote training events for potential and registered childminders, prepare materials and support virtual training, including occasional after hours events. Communicate with potential and registered childminders via email, telephone, and social media, ensuring efficient and consistent service. Compile and format communications and documents with high accuracy, adhering to company guidelines. Maintain websites, databases, and filing systems, ensuring compliance with the Council’s record retention policy, data protection and freedom of information protocols and recommend improvements. Lead proofreading processes and train colleagues as needed. Administer financial systems related to business activities, following internal procedures. What we need from you Familiarity with national and local government policies related to the Early Years & Childcare sector. Proven track record in providing high-level administrative support Expertise in maintaining and developing both computerized and manual information systems to enhance management data Demonstrable interpersonal and organisational skills when dealing with all levels of staff and external contacts IT literate, with a strong understanding of Microsoft Office suite and social media Excellent written and verbal communication and proofreading skills Excellent time management About Commercial Services Group Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally. CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 28 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more.