.. Linux Systems Engineer needed to join an established IT & Telecoms solutions business in Derby . Start ideally in June/July ** Key skills, experience + tasks will include: A hands-on Technical Engineer with experience of Linux server deployments Design, scoping, implementation + maintenance of network .. read more
Customer Care Coordinator Derby (Hybrid) Up To £21,000.00 (OTE £26,000.00) Full-Time, Permanent Macildowie are pleased to be working with a leading services business within the Derby area. Our client is actively looking for their next addition to join the wider sales team as a Customer Care Coordinator . This is a permanent position offering Hybrid work (3 days office, 2 days from home). The working hours are Monday to Friday, 9:00am to 5:30pm with the occasional requirement for weekend hours also.
Role & Responsibilities :
- Provide effective communication with all clients, whilst maintaining a high-level of product knowledge.
- Ensure all client information is kept confidentially and secure in line with GDPR.
- Continuously identify new business opportunities and share effectively with the internal teams.
- Ad-hoc administrative duties as required by the wider team.
- Maintain contact spreadsheets and produce monthly reports on activity.
- Exceptional communication skills, both written and verbal.
- Advanced Microsoft Excel knowledge.
- Positive "can-do" attitude.
- Polite, professional and confident telephone manners.
- Strong experience within a Customer Service/Facing based role.
Perks & Package :
- Competitive market salary.
- Flexible hybrid working.
- Team social events, including Summer and Christmas celebrations.
- Generous pension scheme.
- Fantastic holiday allowance, which increases with each year of service.
- Enhanced parental leave.
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