Field Care Supervisor Needed in West London!

Jobs Direct is looking for an experienced Field Care Supervisor to provide full support for the care staff in the community. You will be expected to be able to efficiently and effectively manage your time, often using your initiative, ensuring that the company remains compliant with regard to supervisions, spot checks, competency assessments, reviews and assessments. Your working hours will involve care and will involve out-of-hours support. Your time will be split between the office and the field.

Reporting Relationship

Field Care Supervisor reports to Registered Manager and Director(s).

Responsibilities :

• To undertake a wide range of duties in support of the Registered Manager or Director(s) in a given work area, which will ensure that a high standard of care is received by all clients always.
• Manage an area/ team and support business growth.
• To complete assessments, reviews, spot checks, supervisions and competency assessments within the community.
• Act as a mentor to new care workers (support care workers to build their confidence).
• Complete monthly auditing on progress notes, and complete mid-month medication audits.
• Inputting, maintaining and managing recording systems.
• To ensure quality is maintained and continuously improved throughout the organisation.
• Support with recruitment and selection, complete process, interviewing, paperwork etc.
• Support with staff training within the office and community, as well as identifying where there are training needs.
• Maintain professional relationships with care workers, clients, representatives and carers. As well as building relationships with professionals such as Social Workers.
• Provide support in the office when needed.
• Print key documents for staff and clients including, new employees’ files, new client files, team handbooks & training folders, progress notes, MAR charts and other key documents.
• Report any concerns to the Registered Manager or Director(s) immediately.
• Manage files for both client and care workers (paper and electronic) ensuring they’re kept tidy, confidential, complete and up-to-date.
• To complete KPI’s and set objectives.

Skills & Abilities

• Comprehensive knowledge within the care sector including previous experience.
• Comprehensive knowledge of care practices.
• A knowledge of and a commitment to equal opportunities.
• Basic knowledge of the English language.
• Good communication skills and people management skills.
• Completed qualifications within Health and Social Care.
• The ability to establish and maintain professional relationships.
• To be caring, patient and compassionate.
• Ability to work as part of a team but also be self-motivated and work on own initiative.
• Be practical, methodical and flexible.

Data Protection

The post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act and the company’s policies and procedures. This includes if required to do so, obtaining, process and/or using information held on a computer in a fair and lawful way, holding data only for the specified registered purposes and using or disclosing data to authorised persons or organisations as instructed.

Health and Safety

As an employee of our client, the post holder has a duty under the Health and Safety at Work Act 1974, to:

• Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work; and
• Co-operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures, not intentionally or recklessly interfere with, or misuse, anything provided in the Health, Safety or Welfare at Work

This list of duties and responsibilities is not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonably required.

The Field Care Supervisor role is instrumental in building relationships with both care workers and clients, whilst upholding the care standards of our clients to the highest of standards.

Salary : £20,000.00-£23,000.00 per year

Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Staines-upon-Thames, Surrey: reliably commute or plan to relocate before starting work (required)

Experience :

• providing care: 1 year (preferred)
• supervisory: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)
• NVQ Level 2 Health & Social Care (preferred)