Customer Service Administrator

  • Dungannon
  • Hays Gcj V4 Pd Online
Customer service administrator - DungannonYour newpanyI am delighted to be recruiting for a design and manufacturing firm based in Dungannon. Thispany is passionate about providing the best service for its customers and passionate about providing a great environment for its staff. They are a very innovative ambitiouspany and want someone who mirrors these attributes. You will join a great working environment, superb luxury offices, and be part of a dedicated supportive team. The hours of work is Monday-Thursday and Friday Salary negotiable.Your new roleDeal directly with customers either by telephone, electronically or face to faceTake customers orders and process orders onto a bespoke systemHelp customers use our online portal and process ordersOwnership of queries and projectsAccount administration including pick note creation, reports, stock/order adjustments, order entry, and processing exchangesLearn how to utilise our databases to improve customer satisfactionInternal and external reportingOversight of operations to ensure client SLA’s are being achievedWork with other departments to provide support and meet deadlinesWhat you'll need to succeedCustomer focusedStrong attention to detailProfessional and presentable – Good telephone mannerGood team workerCan cope well under pressure of deadlinesFlexible and highly motivatedGood knowledge of Microsoft Office programs (Excel, Word)Good Knowledge of IT systemsWhat you'll get in returnYou will be offered an excellent salary, opportunity to work for a great employer that invests in its people and excellent career progression.