Event Host/marshal

  • Leeds
  • Teamsport

Event Host/Marshal

TeamSport Indoor Karting creates a safe, unique, and exciting experience for everyone! We are now recruiting for Customer Sales Service Assistant - Host/ Marshal to work on and off the track, face to face with our customers.

About the Opportunity

We are recruiting for a customer-facing, split role position which we refer to as a Host/Marshal.

The split role is highly critical to us as you're the friendly face of our brand, the person our drivers will look to for support.

As a Host, you will be responsible for

  • greeting and registering drivers
  • conducting group briefings
  • commentating on races and waving the flag
  • giving tips on how to race faster and better
  • re-fuelling our customers with food and drink from the snack bar
  • meeting team sales targets
  • upsell our merchandise/ offers/events/ memberships
  • being on hand to make sure their events are hassle-free
  • contribute to maintaining and exceeding sales and mystery visit targets

On a different day, you may be a Marshal, which involves

  • checking the karts comply to our strict health and safety guidelines at the beginning of a shift
  • test driving karts for our mechanics
  • helping customers into karts and with their race suits and helmets
  • checking the grid before the start of a race
  • being on hand to 'marshal' the events
  • waving the flags to keep our customers safe
  • helping those that spin off back into the action

Shifts are available from Monday to Sunday including weekends and evenings on a 4, 12, 20 or 30 hour per week contract. Flexibility is vital for this role.

So..if you enjoy working in a busy, fast paced job, where no 2 days are the same, then this is the job for you.

About You

  • have a great passion for the sport
  • friendly and approachable
  • able to adapt quickly to changing situations
  • putting customers first
  • flexible with hours
  • positive can do attitude to overcoming challenges
  • great communications skills
  • the ability to remain calm and level headed in all situations
  • must have at least 6 months experience in a customer-focused and sales environment i.e. Leisure and/or Hospitality industry

Application Process

If you are successful, you will be invited to attend an interview at site.