Claims Manager

The Role: Senior Account Handler - WholesaleThe Senior Account Handler will work within a team compromising of Account Executives, Account Manager, Senior Account Handlers, Account Handlers and Trainee Handlers.Responsibilities: To support the Account Executives in maintaining positive Client relationshipsSupport the Account Manager in the development and training needs of Account Handlers/Trainees in their understanding of the placement setupSupport/deputise for the Account Manager in coordinating resources across the team, to provide the best support service to the Account Executives.Attends and contributes to internal Technical MeetingsLooks at ways to add to the skills and knowledge pool of the Team and to improve the Teams procedures and standards To provide accurate and effective support to the Execs and the TeamAssist with the development of new business and the existing portfolio of agentsContribute to the analysis of Client data for presentation to InsurersMonitor the progress of the placements, so as to ensure compliance with Group and FCA procedures, regulations and requirementsLiaise with agents and prepare/populate MRC with appropriate informationPrepare MRC and supporting documentation in accordance with templates and MRC requirements using WebsureEnsure accurate completion of Websure data fieldsOversee and approve client documentation prior to obtaining authorised signatoriesComplete internal processes in order to obtain Evidence of Cover documentation for signature and invoicesOversee and approve client documentation Undertake Account Handling responsibilities and liaison with agents as may be requiredExplanation of the scope of cover and the terms and conditions of the policy to agents as appropriateNegotiate and liaise with Underwriters in placing risks as requiredMaintain a high level of Client Service generally and foster / maintain good relationshipsExperience:3 years Wholesale P&C experienceFurther information As well as a competitive salary we offer the following benefits -Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salaryCompany pension schemeVery generous maternity and paternity leave packagesA flexible benefits package which allows you to add additional benefits to your overall packageOur benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many moreReferral schemes Discounted rates on PIB productsWe offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much moreWe also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choosePIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career developmentBeing a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charityPIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.