Patient Pathway Coordinator - Neurology

  • Basildon
  • Mid And South Essex Nhs Foundation Trust
We have a wonderful opportunity to join our friendly, inclusive team here in neurology as our Patient Pathway Coordinator. Your role will be to provide administrative support to all clinical staff within the clinical area including Consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries etc. this will include cancellation and reinstating of clinics in line with planned and unplanned leave You will support the Clinical Team, Operational Manager, Senior Patient Pathway Coordinator and other Divisional Managers in ensuring the Specialty, and the General Medicine Division are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g., the 18-week Referral to Treatment & Two Week Wait cancer targets. Whilst working within the Neurology Department, you will facilitate the smooth running of the patient journey by ensuring that coordinated and streamlined administrative processes revolve around the patient and their individual needs. You will provide cross-cover for other Patient Pathway Co-Ordinator's to ensure a consistent and effective administration service is maintained at all times, supervising Patient Pathway Administrators and Assistants within the relevant specialties including attendance management, appraisals and general monitoring of performance and compliance with Trust, Divisional and Specialty standards. Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people. We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers. From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us. We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress. Are you looking for an administrative role where you can ensure that a consistent and effective administration service is maintained, then we want to hear from you. Please see the attached JD for further details of this fantastic role.