Installation Coordinator

  • Blantyre
  • Record

Installation Coordinator

Record uk is the UK subsidiary of the Agta-Record Group who is among the world market leaders of automatic pedestrian door systems. The group manufactures and distributes door systems to over 40 countries worldwide.

We design, manufacture, supply, install and service automated door systems and aluminium shop-fronts throughout the UK to a wide range of organisations and clients.

Due to continued growth and high demand for its services, the company is now seeking to recruit a suitable candidate to join the Installation Team in our expanding group based in Blantyre.

Job description

Working closely with the automatic door installers and internal support team to ensure that the co-ordination of installations is run as efficiently and effectively as possible, whilst maximising customer satisfaction.

The main requirements of the role are to:

  • Schedule labour for installations – both in advance and at short notice where required.
  • Assist Team Leader with planning activity and instructing the automatic door installers – planning and delegating their workload and dealing with any other requirements relating to the nature, location and duration of their work (inc. equipment hire and site access)
  • Utilisation of business systems and ensure it is “live” including maintenance of our live Clik Service (Planning software tool) by updating stages of customer orders throughout the Project Lifecycle.
  • Ensure that all internal procedures are being adhered to including but not limited to raising and issuing purchase orders for sub-contractors, invoicing completed jobs, order hire equipment, book site security and generate weekly reports in accordance with objectives set for the year.
  • Issuing and receiving Site Checklists to ensure site readiness for our installation.
  • To receive and action calls or queries from customers and be their point of contact for any planned or outstanding works.
  • Acting as the first point of contact in the office for customers and assisting with queries and problem solving.
  • Revenue recognition & project invoicing.

    • Essential criteria

  • Excellent communication skills
  • Speed of thought, prioritisation and decision making
  • Good organisational skills
  • Good problem solving skills
  • Ability to build and maintain good working relationships
  • Strong IT skills (Microsoft Office and Outlook to intermediate level)
  • Good time management
  • Self-motivated and works well under pressure
  • Ability to work in a fast paced environment

    • Additional information

    Hours: 40 hours per week

    Holidays: 25 days and public holidays

    Contract: Permanent after 3 month probationary period

    Equal opportunities: We follow an equal opportunities policy

    Location: Record UK, Blantyre

    To apply send your CV and covering letter to HR@recorduk.co.uk with subject heading ‘Installation Coordinator’

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