Store Manager

  • Middlesbrough
  • Yours Clothing Limited
Yours Clothing is a plus size women’s wear retailer that provides the best value on the UK high street and internet.  Our continued success comes from us listening to our customers and delivering fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion womenswear retailer in the UK and Europe.We have an exciting new opportunity for a new Store Manager to join our fantastic team. This role requires a dedication to providing the highest level of customer service to all our customers to ensure they leave happy and keep coming back. You will have a desire to be the best and to display a huge amount of passion and knowledge about our product range to promote our brand.Duties and ResponsibilitiesAchieve financial objectives and KPIs by analysing variances and initiating corrective actionsIdentify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirementsMaintain outstanding store conditions and visual merchandising standardsAnalysing sales figures and forecasting future salesManaging stock levels and making key decisions about stock controlPropose innovative ideas to increase market shareEnsure high levels of customer’s satisfaction through excellent serviceComplete store operational requirements by scheduling and assigning employees; following up on work resultsMaintain store staffing levels by recruiting, selecting and training employeeMaintain staff performance through coaching, counselling, and disciplining employees; planning, monitoring, and appraising job resultsThe successfully appointed Store Manager will have proven experience in a senior management role in a retail environment, preferably fashion, and be able to demonstrate a track record of exceeding sales targets.Skills and Experience Required:Warm, friendly and engaging personalityAn energy and enthusiasm to succeedHighly motivated and a desire to be the bestResults DrivenProven ability to work well within a team and to use own initiativeProven record of good attendance and flexibilityConfident and articulate when speaking to customersAbility to work hard and juggle changing prioritiesAbility to adapt to frequent change and a high pressure environmentOutstanding loyalty and commitment to the businessThis is Full Time role working 5 days over 7 each week