IT Operations Technician (VA164)

Early Years Level 5 End-Point Assessor ​​Job Description​Permanent Full-timeLocation: Remote (with travel for assessments) / West Midlands coverageReports to: Early Years End-Point Assessment LeadSalary: £26,000 - £30,000Line management responsibilities: No​​Overview​Training Qualifications UK is fast establishing itself as a leading Apprenticeship End-Point Assessment Organisation approved by the Education and Skills Funding Agency to deliver End-Point Assessment to Apprentices on an ever-growing number of Apprenticeship Standards.​The role of an Apprenticeship End-Point Assessor is to provide independent, fair, reliable, and consistent assessment services to Training Qualifications UK customers working with Apprenticeship Standards. End-Point Assessors are required to use assessment experience with robust and relevant industry knowledge to form judgements and grading decisions upon the completion of a variety of assessment activities, which test the apprentices’ occupational competency. ​​This role requires someone who is flexible in their approach to all tasks, with the independence to travel as and when the business requires. Also has exceptional assessment abilities coupled with the ability to act with integrity and impartiality. The successful post holder will not only be responsible for delivering an agreed caseload of End-Point Assessments but will also take a lead role in the training and standardisation of freelance associate End-Point Assessors, undertake internal quality assurance-based tasks, and support with the delivery of training and support to external customers. The sector’s that fall within this role to be assessed are;​Early Years Educator Level 3Early Years Practitioner Level 2Early Years Lead Practitioner Level 5.​Key Responsibilities​Manage assigned caseload to ensure all stages of the End-Point Assessment journey are completed timely and to the expected standardDeliver outstanding End-Point Assessment services to assigned Apprentices and EmployersUndertake End-Point Assessment activities with integrity and impartiality to offer a fair, reliable, unbiased and consistent assessment experience for all Apprentices and EmployersProduce accurate, appropriate and well informed assessment feedback/written reports to validate assessment decisions using the correct and as required regulatory paperwork and appropriate systemsMaintain an excellent working knowledge of Apprenticeship Standards and Assessment Plans relevant to the sector areas as listed aboveEngage with internal quality assurance processes, undertaking the role as internal quality assurer as requiredActively participate in, and as required lead moderation, standardisation and development activities and meetings as requiredAs necessary support the development and delivery of training of freelance associate End-Point Assessors, and other external customers to aid a successful End-Point Assessment experience for all ApprenticesBe responsible for maintaining your own on-going CPD relevant to assessment and internal quality assurance practices, the wider Apprenticeship landscape and the industry for which you assessContribute where required to the review and growth of new assessment material and learning resourcesDevelop and maintain an understanding of Training Qualifications UK internal policies and processes and adhere to them at all timesAdhere to the highest possible quality standards relating to assessment practice and report any suspected or actualised breach of confidentiality or malpractice/maladministration to Training Qualifications UKProactively recognise and deal with any developmental actions to manage risk accordinglyAdhere to high levels of confidentiality in relation to Apprentices, Approved Centres and Employers whom Training Qualifications UK work withProvide advice and responses to questions and queries relating to specified Apprenticeship Standards and sectorRequirement to travel. Has access to own transport with an ability/willingness to travel as the business needs.​​Other Responsibilities​As necessary assist with complaints and/or assessment discrepancy using expert knowledge to draw conclusion about the case, acting as authoritative voice in cases where consensus cannot be reachedLiaise with other departments to facilitate a smooth customer experience and journeyBe aware of conflict of interest and report associated risksEngage with any Training Qualifications UK communications such as; internal updates, newsletters, policy updates or Centre informationSupport the screening and/or interview of potential End-Point Assessors/IQAs to verify expertise and qualification attainment meets industry requirement(s)Assist with investigations into potential malpractice where sector expertise is required in order to draw sound conclusions about the case.​​Essential Skills/ Experience/ Qualifications ​​Ability to assess as a minimum, Early Years Lead Practitioner Level 5. To do so must have held a role in a Child Care provision for at least 3 years (and within the last 3 years). Experience can include roles such as full day care, children’s centres, pre-school, nursery nurse and childminders, or highly trained professionals who play a key role in ensuring that young children learn and develop well and are kept healthy and safeDetailed knowledge of the children, young people and family sectorHave at least 2 years’ experience of competence-based interviewing within the last 5 yearsQualified to a minimum of level 6 in Early Years EducationHave current knowledge of the regulatory framework and other regulatory and legislative requirements such as safeguarding, duty of care, equality, diversity and inclusion and health and safetyHave a clear and current DBS checkHold a relevant Assessor qualification (D32/33, A1, TAQA equivalent) or EPA qualification with robust knowledge of assessment practice and techniques, including proficiency in remote assessment toolsFunctional Skills Level 2 English and maths qualifications held (or equivalent)Experienced in assessing work based learningSound IT and digital literacy skills with proven experience of working with various Microsoft packagesExperience of producing clear, accurate and concise written reports, including remarks/enquiries about resultsExperience in organising and processing internal quality assurance practices; sampling of evidence; making judgements and providing constructive developmental feedbackAbility to provide clear and accurate IQA actions and follow up on these for a timely resolutionExcellent written and verbal communication skills with substantive experience of providing supportive, concise feedbackOutstanding organisational and time management skillsEvidence up to date sector knowledge and evidence of relevant CPDBe prepared to work in a regulated environment and be comfortable working to set standard operating proceduresAbility to work in a flexible manner, adapt to different environments and solve problems independently.​​Desirable Skills/ Experience/ Qualifications​​Experience of End-Point Assessment deliveryHave an understanding of supervising others to deliver the Early Years Foundation Stage (EYFS) requirements set by Government for the learning, development and care of children from birth to 5 years oldAbility to assess Children, Young People and Families Manager and holds a level 5 qualification in the Children, People and Young Families sectorAbility to assess Level 2 and 3 Early Years ApprenticeshipsHold a relevant Internal Quality Assurer Qualification (D34, V1)Experience in engaging with External Quality Assurance activities.​​Key Characteristics​​Here are just a few of the essential softer skills you will need to successfully join our team:​Ability to recognise change and improvement requirements and offer a solution driven approachBe confident and ambitious with a “can do, will do” attitudeBe able to develop rapid and long lasting rapport with team members, customers and stakeholdersBe well motivated, enthusiastic and able to work on your own initiative as well as a part of a wider teamBe able to keep an eye on the bigger picture and appreciate where your role fits into the business.Be passionate about education and the opportunities that it brings.Present a positive and professional image of Training Qualifications UK at all timesHave a willingness to learnBe courteousBe willing to put the team first.​​Key Benefits​Training, Qualifications & Apprenticeships. It’s what we do!25 days annual leave plus 8 days Bank Holiday (33 in total)An extra day off to celebrate your birthdayAnnual Loyalty BonusAnnual salary reviewBupa healthcare benefitsEmployee Assistance Programme (EAP)NEST pensionCycle to work schemeA positive and supportive working environmentChristmas and summer partiesChristmas period closureBi-weekly quiz club.​