Transport/Export Administrator

Position: Transport/Export AdministratorLocation: MaestegCompetitive Salary Plus bonus Are you a proactive and customer-focused individual with a passion for delivering exceptional service? We have an exciting opportunity to join a leading manufacturing firm in Maesteg, where you will play a vital role in coordinating the export process and ensuring the smooth flow of operations. The company is dedicated to delivering top-quality products to customers worldwide, and as they continue to grow, they are seeking a motivated individual to join the commercial team. If you're organized, detail-oriented, and thrive in a fast-paced environment, we want to hear from you! Key Duties: Prepare and process customer orders accurately and efficiently.Complete necessary paperwork for shipping international orders, ensuring compliance with regulations.Route shipments and monitor their progress throughout the journey.Collaborate with hauliers to coordinate transportation logistics.Serve as the internal advocate for customers, ensuring their needs are met and issues are resolved promptly.Liaise with relevant departments internally to facilitate smooth operations.Take ownership of customer queries from initial contact to resolution.Contribute ideas for continuous business improvement and optimization. The Ideal Candidate: Previous experience in administration or customer service roles.Strong attention to detail and excellent time management skills.Experience working with CRM systems Desire to learn and adapt in a dynamic environment.Ability to work efficiently under pressure and meet deadlines.Excellent communication skills and a customer-centric approach.Computer literacy, including proficiency in Microsoft Office applications. In return you will be joining a business that prides itself on providing opportunities for their staff with training and on the job development, a competitive salary with bonus and other benefits