Advisory Services Manager

  • London
  • Quilter Plc
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locations
England (Home Workers)
time type
Full time
posted on
Posted 3 Days Ago
job requisition id
R3444
Fixed Term Contract Duration - 11 Months What the Hiring Manager says An exciting and new opportunity has arisen for an Advisory Services Manager within our Advisory Services team. This role is responsible driving improvements to support our advisers on improving their business submission quality in line with the Advice Quality Framework and T & C Scheme to ensure positive customer outcomes.Our ideal candidate will have experience of working within in a Financial Advice Network with a broad understanding of Wealth, Mortgage and Protection advice and process standards, ensuring that all decisions are customer centric.We’re looking for a confident and delivery focused team player, with high energy and drive, and ability to deliver through others. About the Role Level: 4Department: Quilter Financial Planning – Advisory Services ManagerLocation: Homeworker, United KingdomContract: 12 Month Fixed Term ContractAs an Advice Quality Manager, you will play a lead role in understanding and monitoring our adviser’s Business Submission Quality outcomes across all advice product areas. You will have the opportunity to shape and drive forwards improvements to the Advice Support Framework which enables advisers to deliver a robust and compliant customer journey and evidence good customer outcomes.You will have an analytical approach to complete deep dives into Business Submission Quality outcomes to identify trends and set the direction to improve and manage key initiatives to help achieve the required business submissions quality and competency standards.You will collaborate with key stakeholders across the business to drive technical expertise in helping advisers in achieving high skill levels and enhance key deliverables, in line with key initiatives and strategic objectives, with the ability to construct coherent plans to deliver against multiple objectives.Consumer DutyThis role will directly impact and drive good customer outcomes and your work on monitoring and helping improve Advice Quality will contribute to the delivery of good customer outcomes. About You Applications from people with diverse backgrounds enables our inclusive organisation to thrive. If you feel you don't match our job description exactly, why not take a chance on yourself and apply? You could be exactly what this role needs.You will have a good understanding of internal compliance, advice standards & T&C requirements, along with experience of Network/National and IFA/restricted advice models.You will be delivery focused with high energy and drive, and the ability to deliver through others.As a confident communicator with a high level of personal confidence, you will be able to lead, manage change through influence and persuasion and inspire others.Our purpose is to help the generations today and tomorrow to prosper. That means we must guide people through the complexity of planning for their future, with the right financial advice and investment solutions, so that they can have more secure financial futures.In this ever-changing world, we see that our role in society has never been more meaningful, and we are committed to using our expertise and care to guide our customers through these challenging and unprecedented times.Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.We are passionate about building an inclusive culture where everyone’s contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us.#LI-remoteCore BenefitsHoliday: 26 daysQuilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to itPension Scheme: 10% non-contributory company pension scheme that can be boosted through personal contributionsBenefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits.In addition to our core benefits we offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction.
Flexible Working At Quilter, we believe our workplace needs to work for you, and we want to enable that by creating an environment where you can balance a successful career with your commitments and interests outside of work. Some roles lend themselves to flexible options more than others, so our talent acquisition team are on hand to discuss your needs. Please
contact us. About UsOur purpose is to help the generations today and tomorrow to prosper. That means we must guide people through the complexity of planning for their future, with the right financial advice and investment solutions, so that they can have more secure financial futures.In this ever-changing world, we see that our role in society has never been more meaningful, and we are committed to using our expertise and care to guide our customers through these challenging and unprecedented times.Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.We are passionate about building an inclusive culture where everyone’s contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us. Quilter is committed to treating all our job applicants fairly and with respect. Our people come from all kinds of backgrounds, and have a wide range of expertise, so we welcome your application regardless of your beliefs, culture, gender identity, ethnicity, sexual orientation and or disability. Please contact the talent acquisition team if you need any reasonable adjustments made to the recruitment process, require information in an alternative format or have any questions around accessibility, we will try our very best to accommodate. #J-18808-Ljbffr