Administrative Assistant

About us

Wirral Change is a charity that helps the diadvantages ethnic minority communities in Birkenhead. We are professional, fast-paced and inclusive.

Our work environment includes:

• Growth opportunities

Purpose of Job

Reporting to Senior Administrator and the Management Team, to manage day-to-day reception cover, office administration, day to day filing and general office work.

Main Duties

• To effectively handle incoming and outgoing telephone enquiries, including signposting clients to the correct service internally.
• Providing administrative support to administrators and senior administrators.
• Typing team meeting notes and distributing once typed up to the team and management.
• In the absence of Executive Assistant, Updating Social Media presence with upcoming events and up to date information.
• Assist with the organisation of projects and events where necessary.
• To prioritise diary appointments whilst liaising with colleagues and external contacts and clients.
• To devise and maintain office administration systems to ensure the efficient day to day running of the service.
• To methodically file onfidential documents to ensure all paperwork can be evidenced and tracked, maintaining accurate, confidential office records and files.
• To cover a range of general day-to-day office administration duties such as ordering and maintaining stationery and equipment, photocopying, printing, scanning, distributing and sending post.
• To undertake such other functional tasks as may from time to time be required by the management.
• To always represent Wirral Change in the best possible manner and to promote the good name and image of the Organisation.
• Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases.
• Devising and maintaining office systems including databases to record statistical information about projects and events.
• Answer and assist with the room hire booking and the interpreting service booking, to pass the requests to the senior administrators.
• Taking minutes of weekly Team Meetings.
• Liaising with staff in other departments and with external contacts.
• Sorting and distributing incoming post and organizing and sending outgoing post.
• Carry out any other administrative tasks as dictated by Administrator, Senior Administrator or Management Team.

Hours: Admin Assistant; Full Time 35 hour a week. Core hours service to be provided 9:00 am to 5:00pm.

Monday to Friday

Salary : TBC

Job Types : Full-time, Permanent

Benefits :

• Company pension
• Free parking
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Birkenhead: reliably commute or plan to relocate before starting work (required)

Education :

• GCSE or equivalent (preferred)

Experience :

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language :

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person